Frequently asked questions.

How can I order Photo Services?

You will need to create an account on the client login to order photo services. If you have any questions creating an account feel free to email hello@kennytengphotography.com or call at 408-899-9473. If you have any questions about registering and ordering our services, feel free to click the button below to learn more.

Is there a travel fee added?

There is a travel fee outside 20 miles radius from Fremont, CA. Once you place the order you will be able to see the total travel fee.

What’s your cancelation policy if I need to cancel?

There is a 48-hour cancelation to notify Kenny Teng Photography to cancel photo services. If are canceling your appointment without a 24-hour time frame, there will be $150 cancellation fee.

When are the photos returned back to the client?

Photos are given the following day by the end of the business day